Política de Privacidade

Effective Date: January 1, 2025

At Keyboost Consulting (“we,” “our,” or “the company”), we are committed to protecting your privacy and ensuring the security of the personal data we collect. This privacy policy outlines the data we collect, how we use it and your rights as a user.

1. Data Controller

The data controller for your personal data is KEYBOOST CONSULTING, LDA, located at AVENIDA DOM JOÃO II, 20 1º, Postal Code: 1990-095 LISBON, Portugal. Email: [email protected].

2. Personal Data We Collect

We collect and process different types of personal data, including:

2.1 Data Provided Directly by the User

Name, surname, email address, phone number and any other information provided through forms on our website.

2.2 Data Collected Automatically

Technical Information: IP address, device type, browser and operating system.

Browsing Data: Pages visited, time spent on the site and user interactions with our content.

2.3 Data Obtained from Third Parties

In some cases, we may receive data from external sources, such as social media platforms or business partners, when you have consented to share this information.

3. Purpose of Data Processing

We use your personal data for the following purposes:

  • Service Provision: To respond to inquiries, process requests and deliver the services you request.
  • Marketing: To send commercial information about products, services, promotions and updates, subject to your consent.
  • Website ImprovementWebsite improvement: To analyze user behavior and optimize our platform for a personalized experience.
  • Legal Compliance: To fulfill our legal and regulatory obligations

4. Legal Basis for Data Processing

The processing of your personal data is based on the following legal grounds:

  • Consent: For activities such as receiving marketing communications or installing non-essential cookies.
  • Contract Performance: When data is necessary to provide requested services.
  • Legal Obligation: When processing is required to comply with applicable regulations.
  • Legitimate Interest: To improve our services, ensure security and prevent fraud.

Data Receipients

Your personal data may be shared with:

  • Service Providers: Companies that help us operate the website and provide our services (e.g., hosting providers, marketing tools or customer support services).
  • Competent Authorities: When necessary to comply with legal obligations or respond to government requests.

6. International Data Transfers

If your personal data is transferred outside the European Economic Area (EEA), we ensure that the transfer is carried out with appropriate safeguards, such as standard contractual clauses approved by the European Commission.

7. Data retention

We will retain your personal data for as long as necessary to fulfill the purposes described in this policy or until you request its deletion, unless a legal obligation requires us to retain it.

User rights

As a user, you have the right to:

  • Access: Know what personal data we hold about you.
  • Rectification: Request the correction of inaccurate or incomplete data.
  • Deletion: Request the deletion of your data when it is no longer needed for the purposes described.
  • Objection: Object to the processing of your data for reasons related to your particular situation.: Opor-se ao tratamento dos seus dados pessoais por motivos relacionados com a sua situação particular.
  • Portability: Receive your personal data in a structured, commonly used format to transfer it to another controller.
  • Restriction: Request the limitation of data processing in certain cases.

You can exercise these rights by emailing [email protected]. If you believe your rights have not been respected, you also have the right to file a complaint with your country’s data protection authority.

Data security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration or disclosure. However, no system for transmission or storage is completely secure, so we cannot guarantee absolute security.

Cookies and similar technologies

For detailed information about the use of cookies on our website, please refer to our Cookie Policy.

11. Changes to This Privacy Policy

We reserve the right to update this privacy policy at any time. Any changes will be published on this page along with the date of the latest update. We recommend reviewing this policy periodically.

12. Contact

If you have questions about this privacy policy or the processing of your personal data, please contact us at:

  • E-mail: [email protected]
  • Address: AVENIDA DOM JOÃO II, 20 1º, Postal Code: 1990-095 LISBON, Portugal

Thank you for trusting Keyboost Consulting.